1 reviews | Active since Jun 2017
STANDARD BANK HIGH CHARGES BUT DO NOT HAVE MONEY BAGS FOR CUSTOMER
Good day, so angry with Standard Bank. Went to two banks this morning for money bags as I wish to deposit coins. From Lansdowne Bank I was referred to Kenilworth Centre, main branch, only to be told that they also do not have. Asked to see the manager, was not there.Waited to speak to "second in charge", Charlene. No appearance then expressed my dissatisfaction about the issue. A BANK WITH NO MONEY BAGS........ Just then the teller called me and offered me a few money bags, approximately 7. In all my 40 years of banking with Standard Bank I feel that they now are not serving their clients. How do they expect a client to deposit coins? Sadly to say, I went to the bank just opposite and they gave a few eventhough I am not a client of theirs . I went to deposit the money at Lansdowne branch and they accepted the money in FNB money bags. I asked for the return and they refused. Have they no shame to accept another banks money bags? Why do we pay so much fees? Seriously thinking of changing banks as I am a very dissatisfied customer.
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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