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Nomthandazo N

1 reviews | Active since Aug 2019

06 Sept 2019, 20:44

Standard bank helped me unblock my account which was blocked by capitec.

In all honesty, I've never seen a bank like standard bank. The professionalism and customer care is on another level. I received funds in my capitec account and transfered them to my standard bank account, capitec people send a message to standard to block my account. I tried calling capitec for help but they failed to unblock my account. A few weeks later, standard bank called me and helped me right away. My account is unblocked, thanks to standard bank. Please continue with your service excellence.

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Replies (1)
Standard Bank
Standard Bank's reply07 Sept 2019, 05:01
Official
Hello 
 
Thank you for your posting. 
 
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. 
 
We are delighted to hear of your wonderful experience. 
 
Kind regards 
 
Sandisiwe Gawulana
Complaint Resolution Centre
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