Standard Bank Help line

Item: Standard Bank
Rating: 1
Author: Andrew L

Terrible ***response time. Standard Bank, there is no sense in having a telephone help line if there is no one to answer it and customers must wait for more than 30 minutes for assistance. And bank consultants must also wait for 30 minutes or more so there is no sense going to a branch for assistance. So where and how does one communicate with standard bank.

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

25 May 2022, 09:06

Hello Andrew

This is not the level of service we strive for. We understand your frustration and would like to help.

Our team will be looking into this matter and we will be in touch with further feedback.

We can assure you that your matter is now in the right hands.

Kind Regards

Standard Bank Help Centre
***

Standard Bank's reply25 May 2022, 09:06

Official