Standard bank heartless employees and useless security

I woke up to my account with R10.00 balance, the rest of the money was withdrawn and my card was used to swipe at clicks. I went to Southdale standard bank for assistance. They told me that my money was withdrawn at Festival mall in kempton park also it was used to do shopping at clicks. Then i told them i have never been in Kempton park. The transaction reflect that they took place during working hours and that time i was at work while having my bank card with me. Their response was that there is nothing they can do to reverse my money. They can only change my bank card. This is heart breaking, it shows that money its not safe with the bank. It shows that Standard bank security when it comes to customer money its not safe. I wouldn't recommend anyone to bank with standard bank.