PC
Paul C

1 reviews | Active since Feb 2020

02 Mar 2020, 12:11

Standard Bank - Hazyview Branch Poor Service Levels

The Hazyview branch has an appalling level of customer service. A queue of 12 customers took over an hour to process! In another queue, customers actually left the bank to get refreshments because of the long wait times! Standard Bank should really look at this branch's levels of efficiency and staff training.

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Replies (1)
Standard Bank
Standard Bank's reply02 Mar 2020, 15:23
Official
Hello Paul
 
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre

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