STANDARD BANK HAVING TO WAIT 12 HOURS BEFORE BEING ABLE TO DO ONLINE BANKING!

Yes, thank you for your standardised reply. This means absolutely nothing. Don't bother.

I don't need assistance. I need to do online banking!

And so the saga continues! After a couple of very frustrating calls from Standard Bank trying to hear what the poor agent was saying because of all the noise in the background I eventually had enough and marched off to branch to try and resolve the issue of immediate payment from my account. I was told that my green SA ID was TOO OLD for home affairs to verify, despite it still being valid. That was number 1. Number 2: they very kindly offered to do the immediate payment for me in branch and reverse the fees. Upon asking what the fees were (online it is normally about R10) I was told it was R320 to do it at a branch. Number 3: I was told that I would not be able to do any immediate payments until I get a new SA ID Card but was very helpfully referred to Standard Bank branch in Century City who will handle such application for me (online no less). Standard Bank Help Centre - please do not even bother to respond or phone or send a messenger ***eon - I am done! When I have calmed down sufficient I am moving my business elsewhere.