MS
Margaret S
1 reviews | Active since Oct 2009
06 Mar 2023, 08:56
STANDARD BANK HAVE COMPLETELY LOST INTERNET BANKING
Standard Bank seem to have really lost it completely now. They have disabled my account, they dont have anyone technical to help on Sundays. They have a verification system which is not only out of date but never had the correct information in the first place. Their call centre leaves a lot to be desired and all they can think of is to ask me if I would recommend them based on their internet banking. No I wouldn't.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 Mar 2023, 09:07Dear Margaret
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Mar 2023, 09:07
Official
Dear Margaret
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
MS
Margaret S's updateReviewer Update
08 Mar 2023, 17:16Gordon from Standard Bank phoned me, but was unable to help.
No-one at SB knows how my account became disabled.
Very unsettling
No-one at SB knows how my account became disabled.
Very unsettling
MS
Margaret S's update08 Mar 2023, 17:16
Reviewer Update
Gordon from Standard Bank phoned me, but was unable to help.
No-one at SB knows how my account became disabled.
Very unsettling
No-one at SB knows how my account became disabled.
Very unsettling
Standard Bank's replyOfficial
08 Mar 2023, 17:25Good day Margaret
Thank you for writing back to us.
We will share this feedback with our team.
Sorry for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will share this feedback with our team.
Sorry for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Mar 2023, 17:25
Official
Good day Margaret
Thank you for writing back to us.
We will share this feedback with our team.
Sorry for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will share this feedback with our team.
Sorry for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***