1 reviews | Active since Sept 2023
Standard Bank has ZERO customer service
so on the 12 July, my Pure save account was blocked, due to someone from another bank that transferred funds to the wrong account. my account being the wrong one
because i was about to travel to Europe i didnt bother with this issue because i knew it was going to take forever
today is the 20 September and my account is still block. Ive sent through all documents they needed to unblock my account.
but here i sit with my account still block because the investigating officer is not reading their emails. ive call 1000 times, laterally, and all they say is we will escalate the matter. ive escalated it 1000 times and they keep saying that someone will contact me in 48 hours . its been over a month that ive been calling but still nothing is happening
standard bank you suck and i will make sure to change banks as soon as i get my money bank
people, do not use Standard bank they will leave you hanging
piece of *** bank!!!!
OH, the investigating officer is Walile Jale, i think standard bank, you fire that mother ****er
while typing this review, i was actually on the phone with standard bank, and guess what? they cant help me, but only send a email to Walile Jale who will get back to me... like really, how many times do i have to do this?
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
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We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
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You guys have been saying this from the start but nothing gets done
i wont hold by breath, because i will die waiting
You guys have been saying this from the start but nothing gets done
i wont hold by breath, because i will die waiting
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kindest regards
Standard Bank Hello Peter Team
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Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kindest regards
Standard Bank Hello Peter Team
***
still, no movement as expected
hopefully one day my account will be unblocked
please do your job
still, no movement as expected
hopefully one day my account will be unblocked
please do your job
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
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The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
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