LM
Liza M
1 reviews | Active since Jun 2015
27 Sept 2023, 09:14
Standard Bank has to start stepping up
Have been trying to arrange for a reroute on a renewal card for 2 weeks. Every time I speak to Sibusiso at card division, he "reroutes" the card but today I spoke to a different consultant only to be advised the card was never rerouted. In the meantime my business card is expiring soon and I keep receiving messages to collect my card from Cresta even after numerous requests to deliver this to my home.
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Standard Bank's replyOfficial
27 Sept 2023, 09:23Hi Liza
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your business account number for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your business account number for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Sept 2023, 09:23
Official
Hi Liza
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your business account number for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your business account number for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***