RL
Rayna L

1 reviews | Active since Jul 2011

06 Feb 2015, 09:17

Standard Bank has ****** my money 2 months running

January: They expire my regular standing order (without warning me), so my regular stop order / transfer of money to my bills account fails. Consequently my mortgage payment fails and my insurance payment. Then they ***** R260 out of my account because of \failed debit orders"THAT THEY THEMSELVES CAUSED.<br> <br> February: I cancel my card (***** bartender was taking photos of my card). Suddenly all my regular stop orders stop working! AGAIN"

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Replies (1)
Standard Bank
Standard Bank's reply06 Feb 2015, 15:37
Official
Hello Rayna,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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