1 reviews | Active since Nov 2011
Standard bank has *********** staff
Yesterday, on Wednesday 23rd October 2024, Standard bank debited my account without a mandate for that particular day. I called Standard bank requesting them to rectify this error by reversing the debit, I was taken from pillar to post. I tried reaching them this morning again, no help received. In total, I made close to 10 calls. It seems the staff of Standard bank has no clue on triggering troubleshooting, cause I would be made to hold onto the call for up to 20minutes, but the results were all yielding negativity. I'm so disappointed at the service I'm receiving. I have since been waiting also for a call from my personal banker, Ms Nomusa Mlangeni. I have lost faith and trust in Standard bank due to this horrible experience
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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