Standard Bank has ridiculous demands

I am baffled by the incompetence expressed by Standard Bank Home Loans and a Private Banker to sort out a very simple issue. We are selling our house and the buyer is taking out his home loan (of less than 50% of the purchase price) with Standard Bank.<br> The transfer of the property is now ready to be lodged at the deeds office, but now Standard Bank has ridiculous documentation requests which is totally invalid and pointless.<br> The property is 8 years old and no modifications has been done to the house, Standard bank is however requesting a NHBRC enrollment certificate for the property. They are also requesting a occupancy certificate. <br> <br> It seems like the person that got assigned this deal does not know the law and process of buying a secondhand house of more than 5 years old, seeing that a NHBRC certificate is only a quarantee for latent defects for the first 5 years.<br> <br> I truly hope this issue is linked to an individual or small group of incompetence and that it is not a policy of the bank, because it surely discourages one to work with Standard Bank as a home loan provider. <br> It is a huge effort to obtain such certificates from places like the NHBRC and the city of JHB, unnecessarily.