Standard Bank has now lost the plot!!!

Okay. So this is another LIVE review. You can read my review of the bank also on here. Reason I am writing another review is to cement that Standard Bank has now promised to contact me on the previous review and escalate the matter a record 11 times. They have not contacted me and **** on Hellopeter. FINALLY, they displayed their real/true colours by arrogantly saying I can read the outcome letter and contact the dispute resolution or banking ombudsman. This is after making empty promises, lying of I will be contacted and delaying this issue for ONE month. It is very important that ordinary South Africans who are victims of Crime know that paying Standard Bank service fees will NOT protect your account AT all. You might as well return to the mattress system. ABSA on the other hand protected my account, treated me with dignity and respect and took some sort of responsibility for my account. ONCE AGAIN, I do not blame the bank for my card being ****** but they MUST take some sort of responsibility for the lack of their ***** systems. On investigation it seems that many other Standard Bank clients has faced the same issues where the bank just steps away from taking responsibility. On this platform, they **** about escalating the matter or contacting me. Why lie? I am a professional Accountant and the behavior of this bank is beyond shocking. I will ensure that the public knows this. If you want to see the responses and lies, please refer to my other review. Public knowledge. Disgusting!!!!