RR
Rambani R
1 reviews | Active since Nov 2015
02 Nov 2015, 12:34
Standard bank has not updated credit report
I reduced my credit card limit from R30 000 to R10 000 but my Transunion credit report shows that I am still owing R27 000 and the opening balance is R30 000. My standard bank statement shows that the limit is R10 000 and I am owing R2000. Standard bank should fix the data with the Transunion as my credit score is been affected negatively. I logged a call at the branch and they send an SMS saying the issue is resolved but when I get the credit report it shows the issue is not resolved.
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Replies (1)Standard Bank's replyOfficial
03 Nov 2015, 11:08Hello Rambanir,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply03 Nov 2015, 11:08
Official
Hello Rambanir,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
