JF
Jenny F

1 reviews | Active since Jul 2020

06 Dec 2021, 16:31

Standard Bank has no respect for their customers

I have used up all my air time because as usual, Standard Bank has an unusually high number of callers. It's 50 minutes and still, they haven't answered

0
Replies (2)
Standard Bank
Standard Bank's reply06 Dec 2021, 19:33
Official
Dear Jenny F

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply08 Dec 2021, 16:25
Official
Dear Jenny F

Thank you for allowing us the opportunity to look into your matter.
 
An email response has been sent to you today.
 
We appreciate your support and loyalty.
 
Kind regards, 
Customer Resolution Centre
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