Standard Bank has NO ***** prevention systems - open an account and give ********s access to your money

There should be an option to give 0 stars. Keep in mind I have been a client of this bank since the 80's. A number registered as "Standard Bank *****" called me stating that there is *****ulent transactions taking place. After a very convincing conversation - a total of R68000 was ****** from my account. Obviously, I then got into contact with the correct ***** department and my account was blocked and new card was issued.

Absolutely NO communication is given. I, THE CLIENT, have to constantly follow up on any news. This happend in May. I am sent from one person to the other - this one can't help - that one is on leave. Am I to simply write this money off???

THEN - you would think they would have sharpened their security around my account but NO - would you believe that on 1 July - my brand new card is *****ulently being used online to the tune of R15000. I do not do any online shopping for this exact reason.

WHY IS NO ONE HELPING????? Is Standard Bank or an employee of Standard bank benefiting from these transactions?? Because how is it possible on the Lord's Green earth that someone can have access to my bank card. For the first time in 30 years, not only am I broke, but none of my debit orders could go off.

Let me be very clear - I have been a loyal customer for as long as my first born has walked this earth. I am walking over to a different bank TODAY and I will never advice anyone to go to this ******** activity-allowing bank.