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Nadia B

1 reviews | Active since Jul 2017

21 Nov 2019, 05:42

Standard bank has no customer care policy!

I have been with standard bank for more then 7 years they can give me an overdraft of 30k But decline my revolving loan application because of low credit .This to me makes no sense!

0
Replies (2)
Standard Bank
Standard Bank's reply22 Nov 2019, 04:03
Official
Hello Nadia, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply26 Nov 2019, 10:47
Official
Dear Nadia Bayat

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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