Standard Bank has NO CONTROL over their own Accounts

Good day,

I started being charged for things i simply did not register for with regards to my account. Debit orders started going off that i did not authorize. Upon picking up om this...i called standard bank and informed them that the transactions were **********. I then asked them can they prevent this from happening again...they said 'no' i must find who did it and tell them to stop the debit orders. Because they CANT stop the debits. I repeat...the keepers of my account CANNOT and HAVE NOT AUTHORITY on the account i hold with them. (Keep in mind i have no idea what these transactions are or where it comes from), i then asked them to find out who it is...they then said they have no idea and cant find that out. I repeat...THE BANK cannot find out who is commiting ********** activities on my account i entrust them to keep. I then asked them can i be informed if it happens again, my money returned and any charges be cancelled because I DID NOT AUTHORIZE THESE MOVEMENTS ON MY ACCOUNT.... every month i sit with +- R600 worth of bank charges for cancelled/failed debit order transactions i didnt authorise in the first place...and THE BANK i use is UNABLE to control and keep my account in order. What CAN Standard Bank do ,if not keep my account in order when i as the customer ask them to do so.

I would like all my moneys returned to me...these stupid transactions brought under control and cancelled from my account. This should NOT be a difficult task. Why can i not recieve basic service. This is totally ridiculous and unacceptable!! Can somebody from Standard Bank please see to this lest i make all the noise in the world that an "elite bank" such as Standard Bank are unable to control or protect the customer from ANYTHING...and when instructed as a customer to keep my account in the manner in which i would like it...they basically say "uuuh F-off, we're too busy to help you...YOU Mr customer sort your own account out your dam self!!" ..... Do they have no power tp control their own accounts?? *** is happening??