Standard Bank has never given any quality service!

<p>I have called numerous times on the international customer service line and as always I'm on hold for 15-20min at a time and never get through to anyone.</p> <p>I'm calling from abroad (from the UK!) and so you can imagine what the just the on hold cost is! Then I decided to email and explained in the email that I would like to try pay off my personal loan faster than what my monthly debit amount permits. </p> <p><br />I then have some seriously useless and unhelpful response from a Sibusiso who thanks me for my email and that I can call in at anytime to get the help I need.! Well Umm no! Clearly I can't! </p> <p><br />All I want is account details that I can pay the extras into and what I need to do in order to do it correctly! </p> <p> </p> <p>Please remember the UK dial code is 0044....</p> <p>A helpful prompt response would be a delight. Helping me manage my money is a banks sole responsibility! Something of which this particular bank never does... </p>