JC
Jean-Marie Conradie

1 reviews | Active since Nov 2018

15 Nov 2018, 10:43

STANDARD BANK HAS MY MONEY

We have just had bad luck with standardbank every month we have a problem when wr withdraw money from our account the transaction went trough but we never reiceved our money this month we withdraw R2000 and stright after it showed we withdraw R3000 but never got the money have strugeling since monday to get MY money back.

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Replies (2)
Standard Bank
Standard Bank's reply15 Nov 2018, 15:51
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply16 Nov 2018, 13:23
Official
Dear  Jean-Marie Conradie 

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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