STANDARD BANK HAS "LOST" OUR TAX-FREE INVESTMENT. NEVER GIVE THEM MONEY.

Standard bank has "lost" our tax-free investment, which has been running for years. I have approached all of the following people regarding this and requesting a simple account statement from Bodibe, Alinah Ntsoaki (which has never been sent), simply saying this is a personal banking issue, they are business banking and go into a branch and basically leave them alone, they are not interested. I have escalated this to the following people and have had no response: Perumal, Esha E; Ndimeni, Siphokazi S; Ndimeni, Siphokazi S; Pillay, Prabashnee P; Moatshe, Neo NJ; Makgala, Bonolo B. We have been with Standard Bank for over 30 years in a personal capacity, and 28 years as a business and this is the service we are getting. What are they hiding?