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Moses P
1 reviews | Active since Jan 2025
08 Jan 2025, 12:00
Standard bank has failed us
Standard bank has failed us I have made a complaint on the 4th of November regarding payments I made from my standard bank account and resolved the issue I solved the issue personally and have been calling since then to cancel I've even sent thru the affidavid to cancel and nothing consultants are unhelpful u only hear the words escalated
Helpful (0)
Replies (9)0
Replies (9)
Standard Bank's replyOfficial
08 Jan 2025, 12:17Hi Moses
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jan 2025, 12:17
Official
Hi Moses
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
MP
Moses P's updateReviewer Update
08 Jan 2025, 13:27*** the complaint case number 055602 ..call me on my new number *** I opened this case now I just want it closed I've sent thru an affidavid
MP
Moses P's update08 Jan 2025, 13:27
Reviewer Update
*** the complaint case number 055602 ..call me on my new number *** I opened this case now I just want it closed I've sent thru an affidavid
Standard Bank's replyOfficial
08 Jan 2025, 13:35Dear Moses
Thank you for sharing the details.
We will follow up with our team and we will be in touch with further feedback.
Kind regards
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for sharing the details.
We will follow up with our team and we will be in touch with further feedback.
Kind regards
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jan 2025, 13:35
Official
Dear Moses
Thank you for sharing the details.
We will follow up with our team and we will be in touch with further feedback.
Kind regards
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for sharing the details.
We will follow up with our team and we will be in touch with further feedback.
Kind regards
Kind Regards
Standard Bank Hello Peter Team
***
MP
Moses P's updateReviewer Update
08 Jan 2025, 13:41Please ask them to call on my new number *** investigator is manuella she needs to check I sent affidavid to *****ops and close the case and tell Capitec it's closed
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Moses P's update08 Jan 2025, 13:41
Reviewer Update
Please ask them to call on my new number *** investigator is manuella she needs to check I sent affidavid to *****ops and close the case and tell Capitec it's closed
MP
Moses P's updateReviewer Update
08 Jan 2025, 14:19I wouldn't hear from them but I expect to hear from yourl asap I was the one that opened it why would it be so hard to close it can I send the affidavid to someone else directly who can close it or can u call me on ***
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Moses P's update08 Jan 2025, 14:19
Reviewer Update
I wouldn't hear from them but I expect to hear from yourl asap I was the one that opened it why would it be so hard to close it can I send the affidavid to someone else directly who can close it or can u call me on ***
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Moses P's updateReviewer Update
09 Jan 2025, 09:48And till now there's no feedback is it so hard to do
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Moses P's update09 Jan 2025, 09:48
Reviewer Update
And till now there's no feedback is it so hard to do
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Moses P's updateReviewer Update
09 Jan 2025, 12:09Hi I have still not recieved feedback
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Moses P's update09 Jan 2025, 12:09
Reviewer Update
Hi I have still not recieved feedback
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Moses P's updateReviewer Update
10 Jan 2025, 10:28It doesn't seem so way passed 48 hours and I can't even get feedback from yourl
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Moses P's update10 Jan 2025, 10:28
Reviewer Update
It doesn't seem so way passed 48 hours and I can't even get feedback from yourl
Standard Bank's replyOfficial
10 Jan 2025, 12:15Hi Moses
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Jan 2025, 12:15
Official
Hi Moses
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***