Standard Bank has caused me alot of loss!!!!

This has been my worst experience ever with a bank institution in my entire life. I lodged a complaint that my account has been blocked over a month ago. They rep**** with relevant documentation needed and I sent it to the relevant email address. This was end of April 2022. Till now June 2022 I have not been assisted by ***** division at standard bank. They have used over R800 of my airtime making lengthy calls and still could not assist me to have access to my funds available. I am now currently unemployed and needed this funds to provide for my family at home but I have no more patience to make even one more call. I have no funds more importantly to do so. This has taken up so much of my time and I have not recieved one call from standard bank till this day regarding my matter. STANDARD BANK NEEDS TO BE TAKEN TO TASK FOR THIS INCONVENIENCE CAUSED TO ME. I HAVE SUFFERED ALOT WITH THIS ORDEAL. The transaction was blocked because of an amount paid through my own fnb account which also got blocked but fnb assisted the same day in April. Whereas standard bank has still not till today!