AK
Abaasi K
1 reviews | Active since Aug 2020
31 Mar 2025, 07:55
Standard Bank Has Blocked My Funds While I’m Stuck Abroad
It has been 3Weeks since Standard Bank unfairly blocked my account, and they still haven’t resolved the issue. I am currently stuck abroad, unable to access my own money because of their baseless ***** suspicion.
I provided clear proof that the transaction was legitimate, including payment confirmation and the sender’s ID. Despite this, they keep ignoring my emails while pretending they can’t reach me—even though I gave them my international contact number.
This is beyond frustrating. Standard Bank is holding my funds hostage without any valid reason. Their customer service is unresponsive, and their handling of this situation has been completely unacceptable. Beware—your money is not safe with them!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
31 Mar 2025, 08:18Dear Abaasi K,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Mar 2025, 08:18
Official
Dear Abaasi K,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
01 Apr 2025, 12:53Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply01 Apr 2025, 12:53
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
AK
Abaasi K's updateReviewer Update
01 Apr 2025, 12:58I am currently abroad as mentioned. I included my international number +***. My email is also registered with the bank and I thought it is also a formal means of communication.
AK
Abaasi K's update01 Apr 2025, 12:58
Reviewer Update
I am currently abroad as mentioned. I included my international number +***. My email is also registered with the bank and I thought it is also a formal means of communication.