JM
Johannes M

1 reviews | Active since Jan 2026

02 Jan 2026, 13:45

Standard Bank has a very low standard when handling clients issues

Standard Bank has a very low standard when handling clients issues. For the passed 2years I had issues with private banking facilities and I opted to cansel it but they have been changing private bankers for like socks. I went to Head Office of standard bank and till today my problem has not been solved. How can I pay for a service that I am not getting? On the 31 they deducted they same money of the same service that I have canselled. They are ******s and they are full with cruks 😭😭😭😭🙏

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Replies (2)
Standard Bank
Standard Bank's reply02 Jan 2026, 13:53
Official
Good day Johannes, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply05 Jan 2026, 12:51
Official
Good day Johannes, 

We hope you are well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards, 
Standard Bank Social Media Team