MB
Megan B

1 reviews | Active since May 2023

22 Jun 2023, 10:25

Standard Bank has a HEART!

I am NOT a client of Standard Bank and was caught up in a very bad situation as a result of a banking transaction that negatively impacted me. Upon reaching out to Standard Bank and explaining what happened, they immediately assured me that I do not need to worry, they are working actively to get me sorted out. Even though they were still busy with the investigation, they paid me in the form of a goodwill gesture (NOT A REFUND) and this truly knocked my socks off!!! Standard Bank is the only banking institution that I know of that wore their heart on a sleeve and turned what started as a negative situation into a SUPER positive and beautiful experience.

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Replies (1)
Standard Bank
Standard Bank's reply22 Jun 2023, 10:38
Official
Dear Megan 

Thank you for taking the time to rate us positively and give us such excellent feedback. 

We truly appreciate it. 

Have a lovely day further! 

Kindest regards
Standard Bank Social Media Team 
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