Standard bank has a different view of what the word urgent mean

Item: Standard Bank
Rating: 1
Author: Elias M

I posted a review about how Standard bank failed to reverse my money few days ago. They said,"we will be in contact with you as a matter of urgency". Guess what? Still waiting. I don't feel valued as a customer.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

27 Mar 2019, 19:44

Hi Elias

Thank you for posting a comment.

We do apologise for the breakdown in service, we will follow up on this matter contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply27 Mar 2019, 19:44

Official

Standard Bank's replyOfficial

09 Apr 2019, 08:42

Good day Elias

Thank you for your posting.

We refer to the email response as per you request sent to you dated 02/04/2019.

We appreciate you bringing this matter to our attention.

Regards,
Complaint Resolution Centre
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Standard Bank's reply09 Apr 2019, 08:42

Official