CJ
Colleen J

1 reviews | Active since Sept 2024

14 Nov 2024, 09:23

Standard bank Harrassment

I have had this problem with Standard Bank 2 months ago. It would seem the lack of compassion for people who had just had a hip replacement on the 16th September is of no concern to them. It's just about money and ripping clients off. They tell me it's been sorted and then start the same ******* over again. I am not working can't drive for 3 month's I have not earned and live from off borrowed money. If your dumb staff don't understand that it's not my problem. You have made thousand in interest from me in 24 years I have had my house I have paid it off over and over but yet you harass me for 1.800. To those who want to change to Standard Bank be warned they don't give a damn about you or problems. I will be so glad to see the back of Standard bank and their pathetic staff. I have been emailing them for 2 weeks to get my tax certificates. Still waiting. All I get is the same answer we will contact you

Now I am being harassed on WhatsApp

I have blocked you everywhere I paid R1000 on my bond I get an email stating it's been resolved Then 2 month's later the harassment starts again you owe us R1800 😔😔😔😔😔 I am on crutches and cant work 😔😔😔😔😔😔😔😔😔😔😔

0
Replies (4)
Standard Bank
Standard Bank's reply14 Nov 2024, 10:37
Official
Dear Colleen

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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CJ
Colleen J's update14 Nov 2024, 15:12
Reviewer Update
That's the same response I got two months ago.
So done with Standard Bank you are a soul destroying bank to deal with
God help anyone who changes to you




CJ
Colleen J's update16 Nov 2024, 09:37
Reviewer Update
What a load of *******
Today I get another letter
Please pay arrears of 1800
What part of the sentence do you dumb idiots not understand
I am not working. 😔😔😔😔😔😔😔😔😔
I am in recovery from a hip replacement
Iive off borrowed money to pay my bond

But you still not happy
I am blocking every standard bank message

Standard Bank
Standard Bank's reply16 Nov 2024, 09:51
Official
Dear Colleen

Our team has sent you an email, please review and respond accordingly.

Looking forward to your feedback.

Have a great day further.

 Kindest regards, 
Standard Bank Hello Peter Team 
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