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Brendan B

1 reviews | Active since May 2010

30 Jan 2019, 14:48

Standard Bank - Harrasing an old man that just lost his leg and is recovering so he can earn money to pay this vile company back

My ****her has had his leg amputated, he has his own business, he has not been able to work for the last couple of months (Four amputations is no joke).

So my father has gotten behind in his payments, standard bank calls him, he tells them his situation and that he will pay once he has recovered from his operations and is able to earn money again (which I consider a fair statement - Shows intent to pay).

However he receive threatening phone call after phone call, the last call I got I lost my temper, the guy says he must go into a branch (Seriously after an amputation).

What a vile and horrible organization you are standard bank.

I hope you all loose your legs then maybe you will learn compassion.

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Replies (3)
Standard Bank
Standard Bank's reply31 Jan 2019, 00:46
Official
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: 
 
-          Email: ***   
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply01 Feb 2019, 11:39
Official
Dear  Brendan 

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response. 

Kind regards

Clint Petersen
Complaint Resolution Centre
***
Standard Bank
Standard Bank's reply08 Feb 2019, 09:50
Official
Dear  Brendan 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***