1 reviews | Active since Nov 2015
Standard Bank Harassment
Standard Bank harasses clients that take loans from them. I took out a loan by Standard Bank a while ago, I changed jobs and now get paid later. The loan amount goes off via Stop Order as soon as money is reflected thus have never skipped a premium. I have phoned in several times to change date and to inform them of my new job, since then I have been receiving calls EVERY SINGLE DAY from loans department even after checking myself and calling in to make sure I am up to date and to change my details, I have spoken to 3 of their consultants that have called me already that also confirmed that I am up to date and they also confirmed a change in my deduction date after I had to explain it to them again and I still get calls every day. This is harassment and I am set on changing banks as soon as I get the chance.
Dear Nelisia
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Nelisia
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
