JV
Johan V
1 reviews | Active since Feb 2010
02 Jun 2022, 15:09
Standard Bank harassing me
Standard Bank has been harassing me for the last 3 weeks almost every day and sometimes twice a day for a new credit card. I keep on telling them that I don't want a credit card as I have closed my credit card 3 months ago. If I don't answer then they send me an SMS, I replying NO to opt-out but it doesn't help. They keep on telling me that they will remove me from the list just to call me back later or the next day Please stop calling me, I don't want a credit card.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
03 Jun 2022, 16:04Good day Johan Venter
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will escalate accordingly.
Kindest regards,
Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will escalate accordingly.
Kindest regards,
Standard Bank Hello Peter Team***
Standard Bank's reply03 Jun 2022, 16:04
Official
Good day Johan Venter
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will escalate accordingly.
Kindest regards,
Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will escalate accordingly.
Kindest regards,
Standard Bank Hello Peter Team***
JV
Johan V's updateReviewer Update
29 Jun 2022, 15:5227 days and nothing has changed....I must say not every day anymore but had at least 4 calls....if I block them then I get an sms......will be moving soon, can't take this anymore
JV
Johan V's update29 Jun 2022, 15:52
Reviewer Update
27 days and nothing has changed....I must say not every day anymore but had at least 4 calls....if I block them then I get an sms......will be moving soon, can't take this anymore
Standard Bank's replyOfficial
29 Jun 2022, 16:06Good Johan
Thank you for raising your concerns with us.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Our team will get back to you
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for raising your concerns with us.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Our team will get back to you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Jun 2022, 16:06
Official
Good Johan
Thank you for raising your concerns with us.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Our team will get back to you
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for raising your concerns with us.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Our team will get back to you
Kindest regards
Standard Bank Hello Peter Team
***