JM
Joann M
1 reviews | Active since May 2013
16 Feb 2021, 15:53
Standard bank - harassing and terrorizing
I have a loan with standard bank . In November someone from standard bank called me regarding my account that is behind . Every month my debit order for the loans go off. She told me because my salary date changed ( no longer the 1st of each month but the 25th of each month ) , I need to make sure i call them when it happens again because it will look as if the debit order did not run . now they calling me the whole time while i am busy working . they call me sometimes 7am in the morning and on Saturdays also . I have proof that my debits go off a nd now they adding tax . pathetic man . go check your archives and notes and stop calling me . i am going to report you to the ombud
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Standard Bank's replyOfficial
17 Feb 2021, 00:30Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply17 Feb 2021, 00:30
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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