PN
Pieter N

1 reviews | Active since Feb 2021

15 Feb 2021, 11:25

Standard Bank Handover

Standard Bank

I just received a message saying my account was handed over DB Attorneys.

Now Firstly, on all my standard bank accounts I pay for a monthly insurance incase of loss of income, I have submitted my claims months ago and followed up numerous times and still no feedback.

Secondly, this is absolutely ridiculous as these steps were taken. You guys do not compensate to people that have lost their jobs or a loss of income.

They have access to all my accounts and you can see that there was no money coming in nor going out. NOW WHAT AM I SUPPOSE TO DO?

I lost my job in September 2020 due to Covid and only started working again now in February.

I will never use standard bank again in the future. I refuse to do business or support this brand again, EVER .

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Replies (1)
Standard Bank
Standard Bank's reply15 Feb 2021, 22:33
Official
Hello Pieter Nieuwoudt
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards
 Complaint Resolution Centre
********** ********** (fax)
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