SA
Shadlie A

1 reviews | Active since Dec 2018

16 Jan 2023, 13:12

STANDARD BANK HANDING ME OVER AFTER 17 YEARS..

Was at the standard bank today to enquire about a master card that was listed on my credit profile this month January 2023. To my knowledge this card was opened in 2006 and dept that is older than 3 years should be erased from one's profile. this listing was erased and listed again after 17 years . how ******* can they be. It was handed over to MBD attorneys the money hungry wolfs that will suck you dry if you not fami**** with the law and your rights. Hopefully I will be able to sort it out with OMBUDSMAN..

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Replies (6)
Standard Bank
Standard Bank's reply16 Jan 2023, 13:19
Official
Good Day Shadile

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply23 Jan 2023, 11:03
Official
Dear Shadlie

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply23 Jan 2023, 11:03
Official
Dear Shadlie

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply23 Jan 2023, 11:04
Official
Dear Shadlie

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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SA
Shadlie A's update28 Jan 2023, 09:11
Reviewer Update
Thank you standard bank for resolving my issue. I will add another 3 stars . I was handle in a very professional manner.
regards
shadlie
Standard Bank
Standard Bank's reply28 Jan 2023, 09:28
Official
Good Morning Shadlie

Excellent customer service is our priority, and we are happy that we met that mark! 

Thank you for leaving an amazing review. It means the world to us and to our entire team! 

We look forward to serving you again soon!

Kindest regards
Standard Bank Hello Peter Team 
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