BT
Bronwyn T

1 reviews | Active since Mar 2020

22 Jul 2024, 16:51

Standard bank handed me over wrongfully to Debt collectors

I have a bond account with Standard bank for the past 8+ years.They handed me over to a debt collection company cause apparently my bond is in arrears by 30 days.I knw they dnt do this after 30 days but I'm getting non stop calls from Anthony Richards n Associates n I've explained that I was handed over to 3 people.Its so frustrating to explain the same thing over n over.ive spoken to the bank n they advised that they will get my account bank bt nothing is changing.First when I made contact with the bank they actually told me I was not handed over so how is Ara in possession of my contact details.Ampther weird thing why does Ara call me from a private no n asks me to confirm my ID number.I just plainly refused to confirm anything.

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Replies (1)
Standard Bank
Standard Bank's reply22 Jul 2024, 17:02
Official
Dear Bronwyn

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regard
Standard Bank Hello Peter Team 
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