MI
Mohammed I
1 reviews | Active since Dec 2024
31 Dec 2024, 11:49
Standard Bank hacked
On the 12/12/2024 I went on to my banking profile to change my password. Received an OTP and the next minute my account was hacked. The hacker set up a beneficiary and drew 115K from both my debit and credit card. Did not receive a confirmation notice to verify payment and SMS that came was blank. Reported to SAP, gave bank case number and account (Standard Bank) money went into. Bank froze my accounts and said it will take 4 to 6 weeks to investigate. Seems like a inside job. Have a good few other people on a business group where the same has happened. Banking with Standard Bank for 35 years
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Replies (1)0
Replies (1)Standard Bank's replyOfficial
31 Dec 2024, 11:58Good day Mohammed,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Dec 2024, 11:58
Official
Good day Mohammed,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
