Standard Bank Greenstone mall

Standard Bank greenstone is the worst. I’d rather drive to Bedford knowing there’s no SB near me.But knowing there’s branch near me with such service is disheartening. I came to exchange currency for my travelling today 9th of June. Around 12. Mind you THERE’S NO queue. I’ve been in the cubicle for over an hour now (alone). Made me fill the form and just ignored me. Someone comes in and they just attend to them. What annoys me is she saw im here waiting and decides to skip the cubicle im in! Ofcourse I wouldn’t disclose their tag name but lady wearing grey sweater with dreadlocks. What rudeness is that? I’d highly appreciate if you check your CCTV between those times. We’re human and understand if it’s busy. But for the fact that it’s empty worries me. Remember if I saw queues I would have left knowing I’m at work and used my lunch hour. But it was empty hence I came in. Please treat people with human respect! With this unemployment people still treat jobs like they’re doing us a favour! I could have went to a different bank but because I already bank with SB I thought it’s just the convenience. I’m livid to say the least!!!