PL
Precious L
1 reviews | Active since Mar 2022
31 Aug 2024, 10:27
Standard bank Greenstone
I don't even know where to start the way I am upset. First a payment just went off in my account. I logged a ***** incident, a month later I am still waiting for feedback. Secondly I app**** for another card, this Paseka character keeps saying I will get my card, a month later I am still waiting
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
31 Aug 2024, 11:07Dear Precious,
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Aug 2024, 11:07
Official
Dear Precious,
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Sept 2024, 14:49Good day.
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Sept 2024, 14:49
Official
Good day.
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***