Standard Bank Greenacres pathetic

Item: Standard Bank
Rating: 1
Author: Ryan M

Closing over 100 branches and the ones that remain open are pathetically managed. Greenacres mall standard bank branch-4 enquirie/service consultants desks and only 1 manned. 15 people waiting in the queue. No hello desk individual to guide. Comeon standard bank, u have loyal customers and this is the pathetic service!!!! Obviously trying to get rid of customers!!!

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Replies (2)

Standard Bank's replyOfficial

24 Nov 2019, 03:34

Hello Ryan

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply24 Nov 2019, 03:34

Official