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sias.bothma sias.bothma
1 reviews | Active since Mar 2017
29 Apr 2021, 09:55
Standard bank good products poor service
My personal banker does not respond to my emails. I have beed trying for 2 week to get through to homeloans dep to get e reference number as I am selling my house.
Helpful (0)
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Replies (2)
Standard Bank's replyOfficial
29 Apr 2021, 16:02Hello Sias
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
**********
********** (fax)
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Standard Bank's reply29 Apr 2021, 16:02
Official
Hello Sias
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********
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sias.bothma sias.bothma's updateReviewer Update
29 Apr 2021, 16:55And once again the response from STD Bank is to contact homeloans at a number where no response is given. I have been trying what is there to understand in my complaint? I do believe my comlaint was not even read properly...Please help me..
ss
sias.bothma sias.bothma's update29 Apr 2021, 16:55
Reviewer Update
And once again the response from STD Bank is to contact homeloans at a number where no response is given. I have been trying what is there to understand in my complaint? I do believe my comlaint was not even read properly...Please help me..