AB
Amelia B

1 reviews | Active since Jul 2022

26 Jul 2022, 13:43

Standard bank gives me the blues with blue bean credit card

I had a bluebean standard bank account in around 2004, however I was sequestrated in June 2010. This Bluebean cerdit card is still showing up on my ITC with an outstanding amount of R2286.81 ? I have tried the call centre *** but cannot get through on the number. I also e-mailed the *** numerous times with no success !

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Replies (2)
Standard Bank
Standard Bank's reply26 Jul 2022, 14:31
Official
Good day Amelia

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration this has caused. 

We greatly appreciate your continued support.

Kind regards 

Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply26 Jul 2022, 14:31
Official
Hi Amelia

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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