tT
thelarita T

1 reviews | Active since Dec 2016

30 Mar 2018, 10:47

Standard bank give away bank details

Who must i bribe or sleep with at Standard bank so that i will be treat as a customer. Since i started using standard bank im always complaining esp on pay days I have to run around like a headless chicken. I complaining so many times about unauthorised debit orders but no help was given instead useless emails was sent to fill my inbox. I weht to jabulani mall for help instead I got a bad bad bad bad bad slow service. I dont know if this was done because im young or what. I manage to stop the debit orders was happy then new ones started debiting me Legaleye - R45.00 Med Ass - R45.00 Resrue - R45.00 Unitedrew - R95.00 How do overseas company debit me wherelse im not joing or providing anyone with my bank details? I want a contract phone but since I reverse every month i cant apply because it looks like im a bad payer. You give every ***** company my bank details then you will send me meaning less emails. I regret for those people who join everyday. My life insurance will find my bank account empty because of your friends who are debiting me. Can Sim Tshabalala contact me because his staff is not willing to assist me. I receive bad attitude from consultants then when i ask them to change my bank account number yho Jabulani mall they told me lot of stories and didnt take me serious because im just 23yrs of age. How can i join med ass for what because at work im covered and why all this time they where not debiting me? Im only 23yrs of age how can i join alot of useless things? Funny at capitec i never experienced any of that ? i left capitec because i like the savings offer you had and cardless service you provide but not knowing im going to big *******. Standard bank im feed up thank you.

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Replies (1)
Standard Bank
Standard Bank's reply31 Mar 2018, 06:05
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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