1 reviews | Active since Nov 2016
standard bank gezina
<p>i went to open an account at gezina branch and have been waitng since tuesday the 11/04 2017 and up and till today 20/04 2017 I have had no feedback . this after i went back to the branch and asked what the problem is, i was told they will resolve it in 4 hours, that was on the 18/05/2017 , still no call or any awnser.</p> <p>so i wonder should i even consider using standard bank .</p> <p>please be warned standard bank is not serious about client service, expecially gezina branch.</p> <p> </p>
Dear Brent Henshaw
Thank you for your posting.
I refer to our telephonic conversation and email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Brent Henshaw
Thank you for your posting.
I refer to our telephonic conversation and email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
i am happy but i cant understand how standard bank can make such mistakes , and then the poor way in which they resolve it at branch level.
hy must a person always first complain ?
thank You Clint.
i am happy but i cant understand how standard bank can make such mistakes , and then the poor way in which they resolve it at branch level.
hy must a person always first complain ?
thank You Clint.