jJ
jlabuschagne J

1 reviews | Active since May 2016

30 Mar 2023, 23:26

Standard Bank gets in the way of online purchases

Almost every time I try to buy something online Standard Bank's ***** department blocks the transaction and I have to phone in to unblock it. Now, I've lost out on a deal, costing me R500, because the item I wanted is now out of stock. Very frustrating and I won't be buying things online with my Standard Bank credit card anymore.

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Replies (1)
Standard Bank
Standard Bank's reply31 Mar 2023, 07:40
Official
Dear Juan  

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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