Standard bank Gateway mall Umhlanga ( Refuses to update my Bank account with my New Name)

I have Updated my Name with Home Affairs Tongaat.

I have my Birth Certificate/ Passport/ and ID Card with my New Updated Name..

I even just app**** for my driver's license no Problems.

But standard bank gateway is just giving me alot off there ****.

Standard bank Gateway Umhlanga ridge refuses to Update my Name on my Bank Account. There made me run to the Umhlanga Gateway mall Bank 2 Times, waited hours in the Line and still no Help nothing got Done...

There can pick up my Updated Name on the System but there refuse to Update my name on my Bank Account...

the people who work's there are very unprofessional, there are not there to Help, just to push you away... that guy, i have been dealing with keeps saying. I must go to Home Affairs for a letter just to proof my name is been Updated. But he can see it on the System that my name is changed and I have my New ID card. all he just have to do is update my Bank account Accordingly to my ID Card..

He Just want to make my life hard for unnecessary reasons..

I have my New ID Card with my Name and I have to still get a letter to proof my name is been updated, what nonsense or sick Game are you people playing with me!!! When you can view it on the System. Do you think we just sitting around doing nothing in life? Please get a wake up management and stuff member's at Gateway Mall Standard bank!!!

If African Bank could Update my name with no Problems whatsoever! If the testing Grounds could Update my name with my New driver's license.. Why can't standard bank also update my name.. why do I have to proof something to you, when you can already pick it up on the System and see my name is Updated.. all you have to do is update my Bank Account... I am very disappointed with Standard bank, I am planning on closing this account with standard bank and move to better professional bank!!

You don't even Deserve 1 stars!!!