WZ
Wandile Z
1 reviews | Active since Sept 2015
25 Mar 2024, 13:31
Standard Bank gateway has ****ty service and I’m still ***n waiting cause I need my black card!!!
Standard Bank Gateway branch, I am a private banker with Standard Bank ID number *** I’ve been waiting for more than 1 hour to pick up my card this is ***n ridiculous! In a working man yet I’ve been here longer than my lunch, manager just ignored me! Yet may I bank with them! What kind of service is this I ****ing bank more than 7fugures per annum ! This is unacceptable! I just asked to speak to a manager this lady with glasses just ignored me !
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Replies (2)
Standard Bank's replyOfficial
25 Mar 2024, 13:40Hi Wandile
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply25 Mar 2024, 13:40
Official
Hi Wandile
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
26 Mar 2024, 13:46Hi Wandile
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply26 Mar 2024, 13:46
Official
Hi Wandile
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team