1 reviews | Active since Jun 2018
Standard Bank GARAGE card division VERY BAD service
During March 2018 I was at the Centurion Branch Standard Bank and requested to close my Garage card. I was helped by the staff to phone to the card division from a Standard Bank phone line, and spoke with the card division man and canceled my Garage card. Today, 12 June 2018, Standard Bank phones me and tell me that there is an amount of R166 outstanding, which is the accumulation of their fees since I closed the account. This is very unfair to me, as I was helped inside Standard Bank, and this is how they treat their customers.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
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