1 reviews | Active since Jan 2014
Standard Bank funeral policy becomes null and void despite all premiums paid
Policy SBIBFUNRLFNR ********** 96#05 I took out the above funeral policy on behalf of Ms. Rebecca Matwa a couple of years ago. The policy is in her name and I have a monthly debit order from my account to pay the monthly premiums as she does not have money available for this. I am immigrating and will be closing my bank account and was told that should I stop paying for this policy, the policy will lapse and become null and void. How can a policy - that will pay out R10k on her death(I am unsure of exact amount) and for which I am almost sure I have paid more than this in premiums, lapse? What happens to all the monies paid into the policy? I await your reply Thanks
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
