1 reviews | Active since Dec 2023
Standard Bank froze my account f
Standard Bank has frozen my account due to a payment that came in from a client that has been paying into our account for the past 3 years and now they flagged it. And froze my acc. The amount is R3100. I can’t even draw money
We have been with Standard Bank for nearly 20 years and this is the treatment u get even if u have done nothing wrong.
We sent through the invoice and the proof of payment to show that it is a legit payment and they don’t care. They say they investigating it. Investigating what?
We can’t even buy food or electricity as this is our main acc and the money is stuck in there. We have debit orders going off which is going to show negative against our name and credit score. And Standard Bank does not even care.
They say we must wait. Are they going to pay the bounced debit orders or explain why we can’t pay our bills.
Thai is unacceptable and they don’t even care.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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You are really a gem to Standard Bank. Hope they appreciate you
You are really a gem to Standard Bank. Hope they appreciate you
