STANDARD BANK FROZE MY ACCOUNT AND THEY DON'T CARE

I have my Std Bank account for several years.I am fully FICA compliant since forever.<br> Standard Bank has decided to FREEZE my account stating that i am not FICA compliant.I needed to provide proof of address - which i did by way of a letter posted to me from Std Bank.The Bank decided that this letter was not proof enough - crazy stuff. I had to return with a different proof of address - which i did..the bank staff said it would be sort immediately as this was to have sorted the FICA issue Std Bank had with me - UNFORTUNATELY FOR ME, NOT SO, as my account is still frozen.<br> I have been to the Menlyn Mall branch in Pretoria East a few times in my own time - having to follow queues - with absolutely no response from the bank.<br> I have also called Std Bank on several occasions - sent 3 emails to Std Bank to have my account reinstated - always promised that i will be contacted, but have never - NOBODY CARES!!!!<br> I have a home loan aside from this frozen account with Std bank and WILL take it to another bank if my account is not reinstated IMMEDIATELY!! I will seriously NOT be conducting any new business with Std Bank as a result of this total disrespect for me.<br> Absolute MADNESS!!!!